基于DEMATEL 方法的管制员绩效影响因素分析

taptap下载安装安卓学报

基于DEMATEL 方法的管制员绩效影响因素分析

石荣，杨家忠

（中国民航飞行学院飞行技术学院，四川广汉618307）

收稿日期:2015-09-24 修回日期:2015-12-07 出版日期:2016-08-26 发布日期:2016-10-13
作者简介:石荣（1979—），男，湖北阳新人，副教授，硕士，研究方向为人为因素和民航安全.
基金资助:
国家自然科学基金项目（31070915）；中国民航飞行学院科研基金（J2011-07）

Analysis and research on influencing factors of civil aviation air traffic controllers爷performance based on DEMATEL

SHI Rong, YANG Jiazhong

(College of Flight Technology, Civil Aviation Flight University of China, Guanghan 618307, China)

Received:2015-09-24 Revised:2015-12-07 Online:2016-08-26 Published:2016-10-13

摘要/Abstract

摘要：

随着新空中交通管理系统的逐步实施,如何科学系统地分析管制员绩效影响因素,是目前空管人为因素研究领域的重点,也是建设新空中交通管理系统亟待解决的一个关键问题.以区域管制员为例,在现有研究的基础上结合其实际工作情况,构建管制员绩效影响因素体系,考虑管制员绩效影响因素间的相互关联性,运用决策实验与评价实验室方法(DEMATEL)对管制员绩效影响因素进行量化分析，寻找影响管制员绩效因素中的原因因素和结果因素、影响因素重要度排序以及关键影响因素。研究结果表明，该方法切实可行，为确保空管的安全、高效运行，优化空管人力资源管理，加快中国新空中交通管理系统的建设提供重要的理论参考。

关键词: 民航, 区域管制员, 管制员绩效, 影响因素, DEMATEL 方法

Abstract:

The scientific and systematical analysis of the influencing factors on air traffic controllers’performance becomes vital along with the implementation of new ATM system. Not only it‘s important in the filed of human factors in air traffic control, but also it is one key point in building the new ATM system. Taking area controller as instance and considering area controllers爷actual working status, the factor indices system of air traffic controllers‘performance is established, making a detailed analysis on the basis of existing researches. Due to the correlation between them, DEMATEL is applied to analyze the influencing factors to air traffic controller performance quantitatively. Cause factors and result factors, important degree ranking, and the key factors influencing air traffic controllers’performance are found. Results show that ranking DEMATEL is feasible to provide important theoretical reference for safe and efficient operation of ATM, human resource management, and the construction of new ATMsystem.

Key words: civil aviation, area controller, air traffic controllers‘performance, influencing factors, DEMATEL

中图分类号:

V355.1

石荣，杨家忠. 基于DEMATEL 方法的管制员绩效影响因素分析[J]. taptap下载安装安卓学报.

SHI Rong, YANG Jiazhong. Analysis and research on influencing factors of civil aviation air traffic controllers爷performance based on DEMATEL[J]. .

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